Tap/click here to see what our research says…
SHOPPERS DON’T LIKE:
- Being ‘sold to’
- Speaking with ill informed staff
- Returning anything
- Getting bad advice
- Visiting stores to see a website
- Having their time wasted
- Finding personal data misused
- Being disappointed
We understand the challenges faced by traditional fashion retailers. However, with over 80% of clothing still sold in-store, there’s a real opportunity to dramatically improve customer service where it matters.
HOLM has created a technology that turns store assistants into sales champions. It’s all highly automated so minimal training is required. Don’t be surprised when your store teams perform.
We recommend you don’t let your competitors adopt our services first. HOLM is what shoppers want and what store staff have been waiting for. HOLM converts and keeps shoppers loyal.